Follow the following steps to add new frequently asked questions:Click on the 'Manage questions' buttonClick 'Add question' from your site's dashboard and add a new question and answer.Each new question must be assigned to a categoryThen click on 'Save' and then on 'Publish'.You can always edit your questions and answers, change the order, and select other categories.

Yes. To add media, you must follow these steps:Go to the app settingsClick on 'Manage questions'Create or select the question to which you want to add media.To edit your answer, click on the video, image, or GIF icon.Add media from your library and click 'Save'.

You can customize the title of the frequently asked questions in the layouts. If you do not want to display the title, you can easily disable it under 'Information'.